⚡ AI Phone Answering for the Trades

Your Phone Gets Answered.
Every Single Call.

Meet Wrenchy — your 24/7 AI answering service, built for the trades.

Wrenchy answers your phone, qualifies the lead, routes emergencies, and books the job — while you're on the truck, at dinner, or asleep. A website chat widget is included on every plan, free.

See How It Works Get a Free Demo ROI Calculator

24/7Always On

0sRings Missed

0Lost Leads

$0Extra Staff

What Wrenchy Does

Your Phone. Answered. Every Time.

Wrenchy handles your calls, qualifies your leads, routes emergencies, and books jobs — so you can focus on the work, not the phone.

AI Phone Answering

Wrenchy picks up every call in your business name — after hours on Apprentice, around the clock on Journeyman and Foreman. Customers hear a real, natural voice. No voicemail. No missed jobs.

Core Feature — Every Plan

Emergency & Urgency Routing

"No heat." "Pipe burst." "Burning smell." Wrenchy identifies urgent calls and alerts you immediately — by call, text, or email. The jobs that can't wait won't slip through.

High Priority

Lead Qualifying & Intake

Before you call them back, Wrenchy already knows the system type, the issue, the address, and the urgency. Your tech shows up prepared — not guessing.

Appointment Scheduling

Callers pick a time, Wrenchy locks it in. No phone tag, no back-and-forth. Jobs land straight on your calendar while you're still on the last one.

FAQ Answering

"Do you serve my area?" "How much does it cost?" "Are you available Saturday?" Wrenchy handles the common questions so your office doesn't have to.

Service Agreement Promotion

Wrenchy brings up your service plans at the right moment — after a repair, during a booking, on a first call. More recurring revenue without the sales pitch.

Website Chat Widget

Every plan includes Wrenchy on your website too — capturing leads from visitors who prefer to type rather than call. Same AI, same training, zero extra cost.

Free on Every Plan

The Process

Up and Running in Days. Not Months.

No tech skills needed. You answer a few questions about your business — Wrenchy handles the rest.

We Talk Shop

Quick 30-minute call. We learn your services, your area, your hours, and exactly how you want emergencies handled. The more you tell us, the smarter Wrenchy gets.

We Build Your Wrenchy

We build your AI answering agent custom for your business — trained on your services, your tone, and your coverage area. We set up your phone number, configure call forwarding, and install the website chat widget too.

You Kick the Tires

Call the number yourself. Ask it hard questions. Throw an emergency at it. Request changes. We don't go live until every call sounds exactly the way you want it.

Go Live Tonight

Flip the switch and Wrenchy starts answering. You get notified the moment a lead comes in. We monitor performance, update Wrenchy when your services change, and keep everything running.

Works With Your Tools

Already Have a System? Wrenchy Plugs Right In.

No need to change how you work. Wrenchy connects to the tools your shop already uses.

Google Calendar

Appointments land directly on your calendar.

Calendly & Cal.com

Let customers self-book through your existing booking links.

Housecall Pro

New leads and jobs flow straight into your FSM.

Jobber

Wrenchy captures the job, Jobber runs it.

Workiz

Leads and jobs flow straight into your Workiz account.

Email & SMS

Every lead and booking hits your inbox instantly.

Don't see your tool? If it has an API, there's a good chance Wrenchy can connect to it. Ask us.

Why It Works

Built for the Trades. Not Generic.

Most chatbots are built for retail or tech companies. Wrenchy speaks your language.

Trades-Native

Wrenchy knows the difference between a service call and an emergency. It knows what a service agreement is. It talks like someone who's been in the industry — not a call center script.

Works on Any Website

Squarespace, WordPress, Wix, or custom-built — if you have a website, Wrenchy can be on it. Usually live within a week.

Seasonally Smart

Spring lawnmowing rush? Winter heating emergencies? Wrenchy handles the overflow when your phone is ringing off the hook and you can't get to everyone.

You Own Every Lead

Every conversation, every contact, every booked job goes straight to you. No lead-sharing, no middleman, no paying twice for your own customers.

Why Wrenchbot

AI for the Little Guy.

Enterprise answering services were built for call centers. Wrenchbot was built for the trades owner who's too busy to answer the phone.

Human Answering Services

Hiring Staff

Wrenchbot Wrenchy

Monthly Cost

$200–$500+

$3,000–$5,000+

$79–$199

Setup Time

1–2 weeks

2–4 weeks to hire

Live in days

Answers Phone Calls

✓ Yes

✓ During hours

✓ Every plan

Trades Industry Knowledge

❌ Generic scripts

✓ Maybe

✓ Built for it

24/7 Coverage

✓ Yes

❌ No

✓ Journeyman & Foreman

Emergency Routing

✓ Sometimes

✓ If they're awake

✓ Journeyman & Foreman

Website Chat Widget

❌ No

✓ Free on every plan

You Own Your Leads

✓ Yes

✓ Always

No Contract

❌ Annual contracts

❌ Employment law

✓ Month-to-month

Tech Skills Required

✓ Easy setup

❌ HR skills

✓ None

Built for shops like yours. Priced like it too.

Get a Free Demo

Live Voice Demo

Don't Take Our Word For It.
Call Wrenchy Right Now.

Pick up your phone and call. Tell Wrenchy you have a burst pipe, no heat, or anything else. This is the real AI — the same voice your customers will hear when they call your shop after hours.

(855) 996-2100

Tap to call on your phone — or dial it manually. Wrenchy answers 24/7.

Call Wrenchy Now

Real AI voice Trades-trained Answers 24/7

Try saying one of these when Wrenchy picks up

"I have a pipe leaking under my sink""I smell gas in my basement""My AC stopped working"

Simple Pricing

No Contracts. No Surprises. Just More Jobs.

Every plan includes AI phone answering AND a website chat widget — because your customers call first, and chat is free to add. Pick the coverage that fits your shop.

Apprentice

For shops that need to stop losing after-hours leads — starting with phone answering.After-hours only · 6pm–8am + weekends

^$79

per month + $79 one-time setup

AI phone answering — after hours only (6pm–8am + weekends)
Website chat widget included — free
Lead capture & FAQ answering
Email lead notifications
Basic troubleshooting guidance
Custom setup included
Ongoing support & updates

Start Free — 14 Days on Us

No credit card required to start. $79 setup fee applies when trial ends.

🔧 Limited Offer — First 5 Shops Only

Get Journeyman free for 30 days — no charge until day 31. No credit card required to start. All we ask in return is an honest review when your trial is up. Your phone gets answered 24/7, free, for a full month.

Claim Your Spot

Every plan includes

✓ AI phone answering (Wrenchy answers as your business)

✓ Website chat widget — installed, configured, free

✓ You keep your existing phone number

✓ Custom setup — trained on your business

✓ You own every lead — no sharing, no middleman

✓ Month-to-month · Cancel anytime

ROI Calculator

One answered call pays for months of Wrenchy

Pick your trade, enter your average job profit, and see exactly how fast Wrenchy pays for itself — just from calls you would have missed.

Select your trade

Your numbers

Average profit per job$

Calls booked per month via Wrenchy

Journeyman plan cost fixed$129/mo

Monthly profit added

from Wrenchy calls

Monthly ROI

on your $129

Annual profit added

after Wrenchy cost

Break-even

then it's all profit

Ready to stop missing calls? Plans start at $79/month — no contracts, cancel anytime.

See Plans ↗

Complete Digital Presence

No Website? No Problem.

A lot of great trades shops are losing jobs every day simply because they don't have a professional web presence. We fix that — fast. Get a custom website built for your shop with Wrenchy already on it, answering calls and capturing leads from day one.

We Build Your Site

A clean, professional website built specifically for your trade — your services, your area, your brand. Live within a week.

We Set Up Wrenchy

Wrenchy goes live answering your calls and capturing leads on your new site immediately — 24/7 from day one. No missed calls, no missed jobs.

We Keep It Running

We handle site updates, maintenance, and Wrenchy support so you never have to think about it again. Just answer the leads.

Bundle Packages

Everything You Need. One Monthly Price.

One-time setup fee covers your custom website build. Monthly covers Wrenchy and ongoing site maintenance.

Starter Bundle

Perfect for shops that need a professional presence and want to stop missing after-hours calls and leads.

One-time setup

^$199

then $99 / month

$79 Wrenchy + $20 site hosting & maintenance

Custom professional website
AI phone answering — after hours (6pm–8am + weekends)
Website chat widget included
Lead capture & FAQ answering
Email lead notifications
Website content updates included
Ongoing Wrenchy support & updates

Get Started

$199 setup · $99/mo after. No contracts. Cancel anytime.

Straight Answers. No Runaround.

Everything a trades owner usually asks before putting Wrenchy to work.

Does Wrenchy actually answer my phone calls? +

Yes — that's the core of what Wrenchy does. When a customer calls your number after hours (Apprentice) or any time of day (Journeyman and Foreman), Wrenchy picks up in your business name, has a natural conversation, qualifies the job, and captures the lead. It's not a voicemail and it's not a menu — it's a real AI voice that talks like a knowledgeable shop rep.

Will it sound like a robot talking to my customers? +

Nope. Wrenchy is trained to sound like a knowledgeable, friendly shop rep — not a call center script. During setup we learn your tone, your services, and how you talk to customers. Most people can't tell it's AI until they ask directly. Want to call Wrenchy? You can talk to him here

Do I have to change my phone number? +

No. You keep your existing number. We set up call forwarding so that calls route to Wrenchy during the hours you want it active — after hours on Apprentice, or all the time on Journeyman and Foreman. During business hours you answer as usual, and Wrenchy handles the rest.

What's the difference between Apprentice, Journeyman, and Foreman? +

Apprentice ($79/mo + $79 setup) answers your phone after hours only — 6pm to 8am and weekends. It's built to stop the after-hours bleed where most missed calls happen. A website chat widget is included free.

Journeyman ($129/mo, no setup fee) answers 24/7 — every call, every hour. It adds emergency routing, appointment scheduling, lead qualifying, and SMS notifications. This is the plan most shops land on.

Foreman ($199/mo, no setup fee) is everything in Journeyman plus a CRM integration (Google Calendar, Jobber, or Housecall Pro) and priority support. Built for established shops that run on systems.

All plans include a 14-day free trial. Upgrade anytime.

What happens when Wrenchy gets an emergency call at 2am? +

That's one of its best tricks. On Journeyman and Foreman, Wrenchy is trained to spot urgent situations — "no heat," "pipe burst," "burning smell" — and alert you immediately via call, text, or email. You decide how you want to be reached and what counts as an emergency. The jobs that can't wait won't slip through.

What if Wrenchy gives a customer the wrong answer? +

That's exactly why we spend time upfront training Wrenchy on your specific business — your services, your coverage area, your pricing approach. If something comes up it can't answer confidently, it tells the customer a team member will follow up rather than guessing. You're always in control of what it says.

Can I customize what Wrenchy says? +

Yes. Wrenchy is built custom for your business from day one — your services, your hours, your area, your tone. And if something needs updating (new services, seasonal changes, pricing shifts), just let us know and we'll update it. Ongoing updates are included in all plans.

Do I need to be tech savvy to set this up? +

Not at all. You fill out a setup form about your business — we handle everything else. Getting Wrenchy on your phone is simple call forwarding, and we walk you through it step by step. The website chat widget is usually a quick copy-paste. Most shops are live within a week.

What if my website is on Wix, Squarespace, or WordPress? +

No problem. The website chat widget works on any platform — Wix, Squarespace, WordPress, Webflow, or a custom-built site. If you have a website, Wrenchy can be on it. We'll help you get it added no matter what platform you're using.

What if I don't have a website? +

No website? No problem — we'll build you one. A lot of great trades shops are losing jobs every day simply because customers can't find them online or what they find looks outdated. We build clean, professional websites specifically for trades businesses with Wrenchy already set up, answering calls and capturing leads from day one.

Check out our bundle packages — you get a custom website plus Wrenchy for one setup fee and one monthly price. Most shops are live within a week.

Is there a contract? +

No contracts, ever — on our standard Wrenchy plans. We're month-to-month and you can cancel anytime with no fees. We keep your business by doing good work, not by locking you in.

If you sign up for one of our website bundle packages, we do ask for a 90-day minimum commitment. Building a custom website takes real time and effort upfront, so this protects both of us. After 90 days it's month-to-month just like everything else.

What happens after the free trial? +

After your 14-day trial, you're automatically moved to your chosen plan — Apprentice at $79/mo (plus the $79 setup fee), Journeyman at $129/mo, or Foreman at $199/mo. A card is required to start, but you won't be charged until the trial ends. Cancel before day 14 and you owe nothing. Journeyman and Foreman waive the setup fee entirely.

Can I cancel anytime? +

Yes. Cancel anytime, no questions asked. Just reach out and we'll handle it. You'll keep access through the end of your billing period.

How do I get notified when Wrenchy captures a lead? +

Every lead hits your inbox instantly via email on all plans. On Journeyman and Foreman you also get SMS notifications so you're never out of the loop — even when you're on a job. If you're on the Foreman plan and integrated with Jobber, Housecall Pro, or Google Calendar, leads and bookings flow straight into your existing workflow automatically.

What happens if a customer asks something Wrenchy doesn't know? +

Wrenchy won't guess. If a question falls outside what it's been trained on, it lets the customer know that someone from your team will follow up — and fires off a notification to you with the details. No dead ends, no bad impressions.

Ready to Put Wrenchy to Work?

Chat with Wrenchy using the button in the corner, send us a message below, or just fire off a text. No obligation, no hard sell. Just two people talking shop.

📋 Send Us a Message TEXT US (859) 359-6470

Send Us A Message

✅ Payment Received

Thank you!
You're in Good Hands.

Wrenchy's already getting excited. We'll review your info and reach out within 24 hours to get everything rolling.

We Review Your Info

We go through everything you submitted and start building your custom AI voice agent around your business — your services, your area, your tone.

We Reach Out Within 24 Hours

Someone from Wrenchbot will contact you to confirm details, walk you through call forwarding setup, and give you a go-live timeline.

You Test Wrenchy

Call the number yourself. Ask it hard questions. Throw an emergency at it. We don't go live until every call sounds exactly the way you want it.

Wrenchy Goes Live

Flip the switch — your phone starts getting answered and your website chat widget goes live too. Most shops are up and running within a week.

Need to reach us in the meantime?

Text Us — (859) 359-6470 ← Back to Wrenchbot

Website Intake Form

The more detail you provide here, the better your website will represent your business. Vague answers lead to generic copy — but specific answers about your services, your story, and what makes you different give us everything we need to build a site that actually wins customers. Most fields take just a sentence or two. Plan for about 10–15 minutes, and don't leave anything blank if you can help it.

BUSINESS BASICS

WHAT MAKES YOU DIFFERENT

BRANDING & DESIGN

SOCIAL PROOF & ONLINE PRESENCE

DOMAIN & CONTACT PREFERENCES

Wrenchy Setup — Build It!

In order to build Wrenchy for you, we need some information. We will get the basics from your website, but to be thorough, we need the information below to make Wrenchy as useful and customzed as possible. The more detail you provide here, the better Wrenchy will represent your business.Most fields take just a sentence or two. Plan for about 5–10 minutes, and don't leave anything blank if you can help it.

BUSINESS BASICS

WRENCHY PERSONALITY

EMERGENCY HANDLING

SERVICE REQUEST NOTIFICATIONS

I agree to receive SMS service request notifications from Wrenchbot AI. Message frequency varies. Msg & Data rates may apply. Reply STOP to unsubscribe or HELP for help. Privacy Policy

SCHEDULING (requires Journeyman plan)

ABOUT YOUR BUSINESS

WEBSITE ACCESS

Form received

You're in the Queue.

Thanks for taking the time to fill that out completely — the more you gave us, the better your site will turn out.

What happens next

We review your answersWe'll go through everything you submitted and flag anything we need clarified before we start building.

We reach out within 1 business dayExpect an email or text from us — we'll confirm your domain, ask any follow-up questions, and give you a go-live timeline.

Your site goes liveMost sites are ready within 24–48 hours of receiving everything we need from you. We'll send you a preview link before publishing.

Send us your logo & photosIf you have them, email your logo file and any job photos to [email protected] — the sooner the better.

const params = new URLSearchParams(window.location.search); const name = params.get("first_name") || "there"; document.getElementById("web-greeting").textContent = "Thanks, " + name + "!";

Form received

You're in the queue.

Thanks for taking the time to fill that out completely — the more you gave us, the better Wrenchy will sound on your calls and represent your business.

What happens next

We review your answersWe'll go through everything you submitted, research your business, and flag anything we need clarified before we start building your AI voice agent.

We build your WrenchyWe configure your AI voice agent and website chat widget — trained on your services, your area, your tone, and how you want emergencies handled.

You call the number and test itMost agents are ready within 24–48 hours. Call the number yourself, throw hard questions at it, and request any changes. We don't go live until every call sounds right.

You go liveWe walk you through call forwarding setup — takes about 5 minutes. Wrenchy starts answering your phone and your website chat widget goes live at the same time.

const params = new URLSearchParams(window.location.search); const name = params.get("first_name") || "there"; document.getElementById("trial-greeting").textContent = "Thanks, " + name + "!";

✅ Message Received

We got your message and we'll be in touch within 24 hours. No pressure, no hard sell — just two people talking shop.

We Review Your Message

We'll look over what you sent and come prepared with answers to any questions you might have.

We Reach Out Within 24 Hours

Someone from Wrenchbot will call or text you to answer questions and show you what Wrenchy would look like for your shop.

You Decide If It's a Fit

No obligation. If Wrenchy sounds right for your shop, we'll walk you through getting started. If not, no hard feelings.

Need to reach us sooner?

Text Us — (859) 359-6470 ← Back to Wrenchbot

const params = new URLSearchParams(window.location.search); const name = params.get("first_name") || "there"; document.getElementById("greeting").textContent = "Thanks, " + name + "!";

WrenchBot

Legal

Terms of Service

Effective Date: April 2026 · Last Updated: May 2026

Section 1

Agreement to Terms

By accessing wrenchbotai.com, signing up for a Wrenchbot plan, or using any Wrenchbot service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.

These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and Wrenchbot ("Wrenchbot," "we," "us," or "our"), operated by Gary Vaterlaus, Williamstown, Kentucky.

Section 2

Services

Wrenchbot provides AI-powered voice answering and chat services ("Wrenchy") for trades and home service businesses. Services include but are not limited to:

24/7 AI phone answering and after-hours call handling
Custom AI voice agent configuration and deployment
Lead capture and notification services
Appointment scheduling assistance
Emergency and urgency routing
Website chat widget installation and configuration
Website design and development (bundle packages only)
Ongoing voice agent and chat widget maintenance and updates

Section 3

Subscription Plans and Pricing

3.1 Standard Plans

Apprentice Plan

$79.00/month + $79.00 one-time setup fee. Includes a 14-day free trial. Card required at signup. Billing begins after trial period. Includes AI phone answering (after-hours only, 6pm–8am and weekends) and website chat widget.

Journeyman Plan

$129.00/month. No setup fee. Includes a 14-day free trial. Card required at signup. Billing begins after trial period. Includes 24/7 AI phone answering and website chat widget.

Foreman Plan

$199.00/month. No setup fee. Includes a 14-day free trial. Card required at signup. Billing begins after trial period. Includes 24/7 AI phone answering, website chat widget, one CRM integration, and priority support.

3.2 Bundle Packages

Starter Bundle

$199.00 one-time setup fee + $99.00/month ($79 Wrenchy Apprentice + $20 website hosting & maintenance).

Growth Bundle

$199.00 one-time setup fee + $149.00/month ($129 Wrenchy Journeyman + $20 website hosting & maintenance).

Bundle packages require a minimum 90-day commitment from the date of first payment. After 90 days, the subscription continues month-to-month.

3.3 Billing

All subscriptions are billed monthly. Payments are processed securely through Stripe. By providing payment information, you authorize Wrenchbot to charge your payment method on a recurring monthly basis until cancellation.

3.4 Price Changes

Wrenchbot reserves the right to change pricing with 30 days written notice to active clients. Price changes will not take effect until the following billing cycle after notice is provided.

Section 4

Free Trials

4.1 Standard Plan Trials

Apprentice, Journeyman, and Foreman plans include a 14-day free trial. A valid payment method is required. You will not be charged during the trial period. If you do not cancel before the trial ends, your payment method will be charged the applicable monthly rate.

4.2 Limited Promotional Offers

Promotional offers (such as 30-day free trials for early adopters) are subject to additional terms communicated at the time of the offer. Card required. Charges begin on the day stated in the offer.

Built for the Trades

Stop Losing Jobs
After Hours.
Wrenchy Answers
Every Call.

Meet Wrenchy — your 24/7 AI answering service, built for the trades.

Wrenchy picks up your phone, qualifies the lead, routes emergencies, and books the job — while you're on the truck, at dinner, or asleep.

Answer Every Call Tonight — Free 14-Day Trial

No credit card required · No contracts · Cancel anytime

24/7Always On

0sRings Missed

0Lost Leads

$0Extra Staff

24/7

Always answering

Rings missed

$79

Starts at /mo

NEVER MISS
A $2,000 JOB

Again

What's happening right now

This is the difference between
losing a job — and booking one.

PHONE

1 Missed Call

Voicemail was never left. Customer called the next guy.

WRENCHY

Call answered & lead captured

Emergency HVAC — Springdale area. Booked for 8am.

Every night, trades owners across the country are losing jobs to whoever answers second.
Wrenchy makes sure that's not you.

The Problem

You're losing jobs
you don't even know about.

A customer called your number at 10:48pm last night with a busted furnace. It rang four times and went to voicemail. They hung up and called the next shop — and he got paid.

Most trades shops lose 30–40% of their leads after hours.

Not because they weren't good enough.

Because they didn't answer the phone.

Wrenchy answers every call. Qualifies every lead. Routes every emergency. Every night. No exceptions.

What Wrenchy Does

What happens when someone
calls your shop at 10:48 PM?

AI phone answering

Wrenchy picks up in your business name, has a natural conversation, and captures the lead — every call, every time.

Emergency routing

"Pipe burst." "No heat." Wrenchy spots urgent jobs and alerts you immediately — call, text, or email. Never miss a high-value emergency.

Appointment scheduling

Customers book a time right on the call. Jobs land on your calendar automatically — no phone tag, no back-and-forth.

Lead qualifying

Before you call them back, Wrenchy already knows the system type, the issue, and the address. Show up prepared, not guessing.

FAQ answering

"Do you serve my area?" "How much does it cost?" Wrenchy handles the common questions so your office doesn't have to.

Website chat — free

Every plan includes a website chat widget at no extra cost. Same Wrenchy, same training — for customers who prefer to type.

How It Works

Live in days. Not months.

No tech skills needed. You fill out a form about your business — Wrenchy handles the rest.

Fill out a setup formTakes 5 minutes. Tell us your trade, services, service area, and how you want to handle emergencies.

We build your Wrenchy in 48 hoursCustom trained on your business — your services, area, hours, and voice. We set up the call forwarding too.

You test and approve itCall the number yourself. Ask it hard questions. Request changes. We don't go live until you're satisfied.

Go live — calls get answered tonightWrenchy starts answering. You get notified the moment a lead comes in.

I booked a $2,400 job while I was at my kid's baseball game. Wrenchy answered the call, qualified the lead, and had it on my calendar before the 3rd inning.

— Mike S., Plumbing business owner

Human answering services cost $200–$500/month.
Wrenchy starts at $79.

Pricing

No contracts. No surprises.

Apprentice

$79/mo

After-hours phone answering (6pm–8am + weekends) plus website chat. Stop the after-hours bleed.

✓ AI phone answering — after hours
✓ Website chat widget — free
✓ Lead capture & FAQ answering
✓ Email lead notifications
✓ Custom setup included

Start Free — 14 Days on Us

+ $79 one-time setup fee

You're in the queue, {{url.firstname}}!

Thanks for starting your 14-day trial! We are looking forward to working with you to setup Wrenchy to bring in more paying leads and provide great customer service to your website visitors.

What happens next

We reach out within 24 hoursExpect an email from us with a setup form — it takes about 5–10 minutes and tells us everything we need to build Wrenchy for your specific business.

We build your WrenchyWe configure your AI voice agent custom for your business — your services, your area, your tone, and how you want emergencies handled. We set up your dedicated phone number too.

Call forwarding goes liveTakes about 5 minutes. Your existing number stays the same — Wrenchy answers via forwarding. Your website chat widget goes live at the same time.

Your phone starts getting answeredWrenchy picks up every call. You get notified the moment a lead comes in. Your free trial is running — no credit card needed until it ends.

WrenchBot

Legal

Privacy Policy

Effective Date: April 2026 · Last Updated: May 2026

Section 1

Introduction

Wrenchbot ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit wrenchbotai.com, sign up for our services, or interact with our AI assistant Wrenchy — whether through a phone call or a website chat widget.

By using our website or services, you agree to the practices described in this Privacy Policy.

Section 2

Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide, including:

Contact information: Name, business name, email address, phone number
Business information: Trade type, service area, hours of operation, services offered, emergency handling preferences
Payment information: Processed securely through Stripe. Wrenchbot does not store credit card numbers or payment details on our servers.
Communications: Messages sent through our contact form, email, or text

2.2 Information Collected Through Wrenchy (Your Customers)

When Wrenchy is deployed for your business — either answering phone calls or responding to website chat — and your customers interact with it, Wrenchy may collect:

Customer name
Customer phone number
Customer email address
Nature of the service request
Urgency level (routine or emergency)
Customer address (when provided)
Call recording and/or transcript (voice calls)
Chat conversation transcript (website widget)
Preferred appointment time

This information is collected on your behalf as a Wrenchbot client and is delivered directly to you via email and/or SMS. You are responsible for how you use and store your customers' data.

2.3 Automatically Collected Information

When you visit wrenchbotai.com, we may automatically collect:

IP address
Browser type and version
Pages visited and time spent
Referring website
Device type

This information is used for analytics and improving our website. We do not sell this data.

Section 3

How We Use Your Information

We use the information we collect to:

Provide, configure, and maintain your Wrenchbot subscription and Wrenchy AI voice agent and chat widget
Process payments through Stripe
Send lead and call notifications via email and SMS on your behalf
Communicate with you about your account, updates, and support
Improve our services and website
Comply with legal obligations

We do not use your information for advertising purposes or sell it to third parties.

Section 4

Lead Data — Your Customers' Information

When Wrenchy captures a lead — whether via a phone call or website chat — that customer's information belongs to you. Wrenchbot delivers lead data to you via email and/or SMS, does not sell or share your customers' data, and retains call recordings and conversation transcripts only as long as necessary to deliver the service.

As a Wrenchbot client, you are the data controller for your customers' information. You are responsible for complying with applicable privacy laws in your jurisdiction regarding the collection and use of your customers' data.

For phone calls specifically: callers interact with an AI voice agent. While Wrenchy does not explicitly announce recording on every call, call handling and transcription are inherent to the service. It is your responsibility as the business owner to comply with any applicable call recording disclosure laws in your state or jurisdiction.

Section 5

How We Share Information

We do not sell your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

We share information with trusted third-party providers who help us deliver our services:

RetellAI — AI voice agent platform that powers Wrenchy phone answering
Twilio — phone number provisioning and call routing
Aminos.ai — website chat widget platform
Stripe — payment processing
Make (Integromat) — automation layer for lead notification delivery
Carrd.co — website builder for bundle package clients
Google — calendar integrations and form processing

These providers are contractually required to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Wrenchbot, our clients, or others.

5.3 Business Transfer

In the event of a merger, acquisition, or sale of Wrenchbot, your information may be transferred to the acquiring party. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Section 6

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or loss, including:

Secure HTTPS connections on our website
Payment processing through PCI-compliant Stripe
Access controls limiting who can access client data
Email authentication (SPF, DKIM, DMARC) on our sending domains
Use of established, security-audited third-party platforms for voice and chat infrastructure

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Section 7

Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you cancel your subscription:

Your account information is retained for 12 months in case you return
After 12 months, personal information is deleted or anonymized
Call recordings and transcripts are retained only as long as needed to deliver the service and are deleted thereafter
Payment records may be retained longer as required by law or accounting requirements

Section 8

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. We use cookies for:

Remembering your preferences
Analyzing website traffic
Improving website functionality

You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.

Section 9

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information, subject to legal retention requirements
Portability: Request your data in a portable format
Opt-out: Opt out of marketing communications at any time

To exercise any of these rights, contact us at [email protected] or (859) 359-6470. We will respond within 30 days.

Section 10

Marketing Communications

If you sign up for our services or contact us, we may send you information about Wrenchbot updates, new features, or relevant offers. You can opt out at any time by:

Clicking the unsubscribe link in any email
Texting STOP to (859) 359-6470
Emailing [email protected]

You will continue to receive transactional emails related to your account even if you opt out of marketing communications.

Section 11

Children's Privacy

Our services are intended for business owners and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us immediately and we will delete it.

Section 12

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Section 13

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights, contact us at [email protected].

Section 14

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active clients of material changes via email at least 14 days before they take effect. The updated policy will be posted at wrenchbotai.com with a new effective date.

Section 15

Contact

For questions, concerns, or requests related to this Privacy Policy:

Wrenchbot

[email protected]

(859) 359-6470

wrenchbotai.com

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